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Q1. How does the onboarding process work?

A1. This depends on if you are looking to accept debit or credit for your business. For debit what is required, is a government ID, a stamped direct deposit form and signed merchant agreement. For accepting credit cards we would need articles of incorporation, industry license (if applicable) & three months of bank statements.

 

Q2. How often are my funds settled into my account?

A2. Your funds will be deposited into your account the next business day.

 

Q3. Can I add a surcharge or cash back on my terminal?

A3. Yes, adding a surcharge to your terminal is an option. It is a great way to add additional revenue to your business. You also have an option to offer cash back to customers as well.

 

Q4. How are the funds stored with your merchants? 

A4. Each merchant has their own separate account for their store, this means that your funds are not pooled together with other merchants.

 

Q5. How will I get billed?

A5. We do not remove the the transaction cost from your deposits, billing is done on a monthly basis.

 

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